tkpk's Complete Terms and Conditions

General Introduction

tkpk is an online casino and betting platform in Bangladesh that provides users with a safe, reliable, and entertaining gaming experience. This terms and conditions document ("Terms") forms a legally binding agreement between tkpk and every user ("User" or "You") of this platform.

By browsing the tkpk website, opening an account, placing bets, or using any service, you confirm that you have fully read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using this platform.

tkpk reserves the right to change or update these Terms at any time. Continued use of the platform after any changes will be taken as your acceptance of the updated Terms.

Definitions and Interpretation

The key terms used in this document are defined as follows:

• "Platform" — tkpk's website, mobile version, and all associated digital services.
• "Account" — A user's personal registered profile through which platform services are accessed.
• "Taka" or "৳" — Bangladeshi Taka (BDT), the primary currency of this platform.
• "Bonus" — Any financial or non-financial incentive provided to a user by tkpk.
• "Bet" — The amount of risk placed by a user on a game or event.
• "Wagering" — The condition of betting a specified amount in order to make bonus funds withdrawable.
• "User" — Any person registered on the tkpk platform and using its services.

Account Registration and Eligibility

3.1 Registration Requirements

To access tkpk's full services, registering a personal account is required. You must provide accurate and complete information at the time of registration. Providing false information may result in permanent account closure and forfeiture of any associated funds.

3.2 One Account Policy

Each individual may operate only one account. If multiple accounts belonging to the same person are identified, all accounts will be closed and all balances may be forfeited.

3.3 Account Security

It is your responsibility to keep your account login credentials — username and password — completely confidential. You are solely responsible for all activities that occur on your account. If you suspect unauthorized use of your account, contact [email protected] immediately.

Age Eligibility and Geographic Restrictions

4.1 Minimum Age

To open an account and use services on tkpk, the user must be at least 21 (twenty-one) years of age. By registering, you confirm that you are not below this age limit. tkpk reserves the right to verify identity documents or proof of age when required.

4.2 Legal Responsibility

Users must themselves confirm whether participation in online gaming or betting activities is lawful under the laws applicable in their own area. Full responsibility for complying with local laws rests with the user. tkpk does not provide any specific legal advice.

Deposits and Withdrawals

5.1 Accepted Payment Methods

Transactions on tkpk are currently supported through the following methods: bKash, Nagad, Rocket, Upay, and bank transfer (major commercial banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank). Transactions through any other method will not be accepted.

5.2 Minimum Deposit Amount

The minimum deposit amount for each payment method is ৳500 (five hundred taka).

5.3 Minimum Withdrawal Amount

The minimum amount for each withdrawal request is ৳800 (eight hundred taka). Withdrawal requests are generally processed within 1 hour.

5.4 Verification Requirements

Before processing a withdrawal, tkpk may request necessary documents to verify identity. Failure to provide the required documents may result in the withdrawal request being put on hold.

5.5 Third-Party Deposit Restrictions

Users must deposit only from payment accounts registered in their own name. Using a third party's account is strictly prohibited, and tkpk reserves the right to cancel any such transactions.

Bonuses and Promotional Offers

6.1 Welcome Bonus

tkpk offers new users a 120% bonus on their first deposit, up to ৳10,000. For example: depositing ৳1,000 earns a ৳1,200 bonus for a total of ৳2,200. The maximum ৳10,000 bonus applies to deposits of ৳8,333 or more.

6.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times the bonus amount. Example: for a ৳1,200 bonus, a total of ৳18,000 must be wagered before withdrawal. Wagering is calculated on the bonus amount only, not on the deposit and bonus combined.

6.3 General Bonus Terms

• A bonus is applicable once per account, per device, or per IP address.
• Promotional bonuses cannot be converted to cash until the wagering requirements are met.
• tkpk reserves the right to change or cancel any promotion, but this will not affect ongoing offers.
• If bonus abuse or fraudulent activity is detected, the bonus will be forfeited.

6.4 VIP Program

tkpk's VIP program has 5 tiers — Bronze, Silver, Gold, Platinum, and Diamond. As you advance to higher tiers, the weekly cashback rate increases: from 0.2% at Bronze up to 1.0% at Diamond. VIP rewards are granted each week based on active play.

Betting and Gaming Rules

7.1 General Gaming Rules

All games and betting activities on tkpk are governed by specific rules. Detailed rules for each game are available on that game's page. If the outcome of any game appears abnormal due to a technical error, tkpk reserves the right to void that bet.

7.2 Bet Placement Rules

• Once confirmed, a bet cannot be changed or cancelled.
• A bet placed after an event has started, if accepted due to a system error, may be voided.
• The bet amount may not exceed the available balance in the account.

7.3 Sports Betting

Betting is available on various sports including cricket, football, and kabaddi. All odds and market information are subject to change. If an event is cancelled or postponed, bets will be settled according to the applicable rules.

Prohibited Activities

The following activities are strictly prohibited and a violation may result in account closure and legal action:

• Operating multiple accounts or using another person's account.
• Abusing the bonus system or obtaining bonuses through fraudulent means.
• Using betting software, bots, or automation tools.
• Using the platform for money laundering or illegal fund transactions.
• Engaging in fraudulent conduct toward other users or using their information without consent.
• Attempting to exploit technical vulnerabilities of the platform.
• Conducting transactions using a third party's payment account.
• Assisting minors in opening accounts.

Account Suspension and Closure Policy

9.1 tkpk's Rights

tkpk reserves the right to temporarily suspend or permanently close any account at any time, with or without cause, or in the event of a breach of these Terms. If unexplained or unusual betting patterns are detected, the account may be frozen until an investigation is completed.

9.2 User Rights

Any user may request closure of their own account at any time by contacting [email protected]. If a valid balance remains before account closure, the user will be given the opportunity to withdraw it in accordance with the applicable terms.

Privacy and Data Protection

tkpk gives the highest priority to protecting users' personal information. We keep all data secure using SSL encryption technology. Full details of how we collect, process, and store information can be found on our Privacy Policy page.

User information is never sold to third parties. However, information may be provided to regulatory authorities when required by legal obligation or for the purposes of an investigation.

Responsible Gaming Policy

tkpk believes that gaming is an entertainment activity and should be enjoyed responsibly. We encourage users to set their own limits and play within those limits.

The following tools are available to users on our platform:

• Setting self-defined deposit limits.
• Temporary or long-term self-exclusion.
• Setting break periods.

If you feel that gaming is having a negative impact on your life, contact [email protected] immediately for assistance. For detailed guidance, visit our Responsible Gaming page.

Limitation of Liability

12.1 Service Guarantee

The tkpk platform is provided on an "as is" basis. While we strive to ensure uninterrupted service, it may occasionally be disrupted due to technical issues, maintenance, or other reasons.

12.2 Liability for Financial Loss

tkpk is not responsible for any financial loss arising from gaming or betting. Betting and gaming are inherently risky, and it is assumed that the user is using the platform with full awareness of this.

12.3 Third-Party Content

tkpk uses content from various third-party game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others). These providers may have their own terms and conditions, and tkpk is not directly responsible for the quality or availability of their content.

Changes and Amendments to Terms

tkpk reserves the right to partially or fully modify these terms at any time. In the case of significant changes, users will be notified via their registered email or through a notice on the platform.

Continued use of the platform after any changes will be taken to mean that you have accepted the new terms. Therefore, you should review this page regularly.

Dispute Resolution

14.1 How to Submit a Complaint

In the event of any dispute or complaint, please first contact our support team by sending a detailed description to [email protected]. We review every complaint with the utmost honesty and transparency.

14.2 Resolution Process

Our support team will review the complaint and attempt to provide a resolution within a reasonable time. Any dispute will be finally resolved by verifying game records and transaction logs. The decision of tkpk will be considered final.

Contact and Support

Contact us for any questions about these terms or for any assistance related to our services:

• Email: [email protected]
• Live Chat: Available 24/7 (in both Bengali and English)
• Support Hours: 7 days a week, 24 hours a day (BST, UTC+6)

Thank you for reading these terms. By using tkpk, enjoy a safe and responsible gaming environment.